Terms and Conditions
Once we have confirmed a booking a legal contract exists between The Old Hospital Loch and the person, or persons, making the booking. When bookings are made on behalf of a group, by an individual, this contract is deemed to be between The Old Hospital Loch and the individual making the booking. Accommodation is only available to the person or persons agreed at the time of booking and reservations are not transferable without prior agreement.
The following Terms and Conditions will apply
The Old Hospital Loch is a strictly no-party venue. Excessive noise or behaviour that disturbs neighbours or other guests may result in the immediate termination of the booking without refund.
Accomodation and Venue Hire Reservations and Deposit
To reserve accommodation, a non-refundable deposit of $500 is required. To reserve Private Day Group Venue Hire, a non-refundable deposit of $100 is required. This amount will be deducted from your final invoice. Deposits apply on a ‘per group’ basis and are not transferable. Any monies owing, under the terms of this contract, must be paid 14 days before your stay.
Minimum Booking Charge: The minimum booking charge is $1,752*. This amount is based on eight guests sharing twin rooms for two nights. The minimum charge applies to all bookings, regardless of the number of guests or whether the booking is for one or two nights. Each additional night is charged at $876*.
*2026 - $1752
2027 - $1792
A final invoice and **refundable security bond (RSB) will be issued 21 days prior to your stay and payable within 7 days.
** RSB will be refunded via EFT on the day of departure, following the final inspection and subject to no charges being incurred for damage, additional cleaning, or loss of property.
To avoid fees, we accept electronic funds transfer (EFT). All account details are provided on the final invoice.
In-bank deposits into our account, or "assisted transfers," as the bank refers to them, incur a $20 charge.
We recommend all guests take out travel insurance.
Check In/Out
Accommodation Minimum Spend/Invoice/Payment
Weekend bookings: Check-in is available on Thursday or Friday, with check-out on Sunday or Monday.
Mid-week bookings: Check-in is available on Monday or Tuesday, with check-out on Wednesday or Thursday.
Rooms are available to guests from 12 pm on the day of arrival. Guests are required to vacate the premises by 3 pm on the day of departure or later by prior arrangement and at a cost. Room keys are to be left on the IV Pole in the front entrance. Any missing room keys are charged at $20 per key.
Private Day Group Venue Hire: use and inclusions.
Day group venue hire includes exclusive access to the living room, dining room, kitchen, BBQ area, private outdoor garden and allocated toilets.
We ask that guests treat the space and surrounding property with care and respect. Loud music and excessive noise are not permitted.
The venue must be left clean and tidy upon departure, unless the post-event cleaning service has been added to your booking. Additional cleaning required due to the venue not being left in an acceptable condition may be deducted from the security bond.
Your hire includes crockery, cutlery, glassware and essential kitchen basics for your self-catered gathering.
Day Visitors
Day visitors are only permitted with prior arrangement and will be charged at $35 per person per day.
Cancellations
Cancellations or amendments must be made in writing by email to info@theoldhospitalloch.com.au or calling
More than 30 days before arrival: the $500 deposit is forfeited. Any additional amounts paid will be refunded.
30 days or less before arrival: the full booking amount is payable.
No refund, credit or transfer will be provided for cancellations made after the final invoice has been issued, which is 21 days before arrival.
If we are able to rebook all or part of the cancelled accommodation, we may, at our discretion, refund some or all of the amount paid for the rebooked portion, less any reasonable costs incurred.
Damages and Breakages
Guests are liable for any breakages, damages, or loss to The Old Hospital Loch property. These must be reported as soon as they occur. Damages or loss may be charged at full replacement cost. The Old Hospital Loch shall be entitled to deduct any sums due from the $500 Refundable Damages Bond (Accommodation) or $250 (Private Guest Day Venue Hire), which is paid when your final invoice is issued 21 days prior to your arrival and returned after the final inspection on the day of departure. If the sum exceeds this amount, then the additional costs must be met by the guest by payment of credit card or EFT.
Liability
The Old Hospital Loch does not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Parking
We provide onsite parking in front of the accomodation for up to 10 cars and at the rear of the building for up to 2 cars. Often the car park will be shared with our BnB guests. Parking at own risk. On street parking is free however be aware that Clarence Street is a busy road during peak times and we do not recommend.
Children
The Old Hospital Loch is an adults-only accommodation venue. Guests under 18 years of age are not permitted due to the nature and safety requirements of the property.
Pets
Pets are not permitted. Assistance animals are permitted where required by law. Please notify us at the time of booking if an assistance animal will be staying at the property.